Balikbayan, a term for “Filipino visiting or returning to the Philippines after a period of living in another country” and a Balikbayan box is termed as a Happy Occasion where one person will consolidate their belongings in a box to be sent to another person in other parts of the world. This happiness is made possible with Jolly-B, a Singapore-based company classified as company providing “Transport, Packaging and Storage of Goods, and Travel Arrangement” – offers Balikbayan box.

Since 2019, Jolly-B has blanketed the US West Coast with 11 branches in Daly City, Los Angeles and other California cities thick with Filipino-Americans. Aligned with Jolly-B group’s plan for expansion, the company has equipped its logistic and consolidation arm with KEYfields’ iBOX solution to automate the business operations for productivity and transparency. From the domestic helper contacting Jolly-B using mobile App for an empty box for packing to warehouse and transport scheduling to send out the empty box and later collection of the box to transit at PSA KD and right to Manila port and finally the delivery to the door step, iBOX manages the whole operations.

Jolly-B Singapore has been using iBOX, which comprises of the frontend App to the backend planning, warehousing and delivery system in their daily operations. Both online booking system and Box Delivery System have reduced the amount of time spent and inaccuracy made by human errors and has increased the efficiency and customer service level in the daily operations.